Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Property owners are not required to accept Section 8 tenants unless local or state laws mandate it. We recommend reviewing the regulations specific to your area to ensure compliance. -
Are you licensed?
Yes. We are a fully licensed property management company, operating in compliance with all state laws and industry standards. -
Can I reach you after hours?
Yes. We provide an emergency contact for urgent matters outside normal business hours. Non-emergency inquiries are handled promptly during regular office hours. -
Can you deposit funds directly into my account?
Absolutely. We offer direct deposit (ACH) for owner disbursements, providing fast, secure, and convenient transfers of your rental income. -
Do I get to review or sign the lease?
Yes. Owners may review the lease agreement before signing. Our team typically handles the lease execution on your behalf. -
Do you handle real estate sales as well?
Yes. In addition to property management, we can assist with real estate sales and acquisitions. If you’re interested in buying or selling, we’ll be happy to discuss your options. -
How and when will I receive my payments?
Owner disbursements are processed on a regular schedule—typically via direct deposit—after rent is collected and any expenses have been deducted. -
How is rent collection handled?
We make rent collection simple for tenants with multiple payment options, including a secure online portal. Late payments are addressed promptly in accordance with the lease agreement. -
What is the typical lease term?
Standard lease terms are typically one year, but shorter or longer terms may be available based on market conditions and owner preference. -
How much is the security deposit?
Security deposits are set in accordance with local laws and market standards. The exact amount may vary depending on the rental rate and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as the management agreement is signed and the property is ready for leasing. -
What type of properties do you manage?
We manage a wide range of properties, including single-family homes, multi-family units, condominiums, and commercial spaces. -
What reports will I receive, and how often?
You’ll receive detailed monthly owner statements outlining rent collection, expenses, and maintenance activity. Additional reports can be provided upon request. -
Who holds the tenant’s security deposit?
Tenant security deposits are held in a dedicated trust account, in compliance with local laws and company policy.

